Frequently Asked Questions
Everything you need to know about shopping with 7oh. If you have more questions, our support team is always here to help.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' button. We provide specific measurements for every garment. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Exchanges are free of charge, while returns for a refund may be subject to a small shipping fee.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on customs processing and your location.
Which payment methods does 7oh accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Where are your garments manufactured?
7oh is committed to ethical production. Our collections are manufactured in certified factories that ensure fair wages and safe working conditions. You can find specific origin details on the 'Sustainability' tab of each product.
Can I track my order in real-time?
Yes. Once your order ships, you will receive an email confirmation with a tracking number and a link to our tracking portal to monitor your delivery progress.